The short-term rental (STR) industry is constantly evolving, with new technologies being introduced or developed to enhance the guest experience. Throughout the year, several advancements in the STR technology industry have been adopted by property managers to improve the guest’s stay.
Here we take a look at the top three:
1. Smart Video Doorbells
Smart video doorbells have become an increasingly popular choice this year thanks to their enhanced security features and convenience for both hosts and guests. These devices allow property owners to monitor entrances remotely, ensuring a safer experience for visitors while also deterring potential security threats.
For hosts, smart video doorbells provide real-time access to who is coming and going, enabling better management of guest arrivals, deliveries, and service personnel. Meanwhile, guests can feel safer during their stay while not having their privacy compromised. Features like motion detection, live video feeds, and two-way audio also allow managers to verify guest arrivals and ensure proper check-in procedures.
2. Smart HVAC Solutions
Comfort is key when it comes to the guest experience, and smart HVAC solutions have played a significant role in 2024. These systems allow property managers to control the temperature of their properties remotely, ensuring that the space is at the perfect temperature upon guest arrival. During their stay, guests can alter temperature settings to maximize their comfort within temperature limits predetermined by the property manager, ensuring that HVAC systems are not overworked.
In addition to comfort, predictive maintenance has been a standout feature of these systems. Smart HVAC analytics can detect when a system is not operating optimally and will notify the property manager of potential issues before they become major problems. This preemptive approach helps maintain a comfortable environment for guests and reduces the likelihood of repairs disrupting their stay.
3. Non-Invasive Noise Monitoring Technology
Noise complaints can be a significant issue for STR property managers, especially in multi-unit buildings or densely populated neighborhoods. Non-invasive noise monitoring technology has become an increasingly popular solution that balances guest privacy while reducing disturbances. These devices monitor noise levels without recording audio, alerting property managers if noise levels exceed a set threshold. This technology allows property managers to intervene before complaints escalate, ensuring a peaceful and pleasant stay for guests while maintaining good relationships within the community.
Developments in STR technology continue to make it easier for property managers to provide an exceptional guest experience while maintaining operational efficiency. HVAC solutions, non-invasive noise monitoring, and smart video doorbells have all played a pivotal role in enhancing comfort, security, and convenience for guests in 2024.
Want to find out more about STR technology? Read Umair Hassan’s article in the latest VRMA Arrival on centralizing your solutions (pages 34 – 37).
