Professionals in multifamily property management are constantly seeking ways to enhance security, improve operational efficiency, and boost resident satisfaction. Among the most effective tools at their disposal is the smart video intercom system, a solution that combines convenience, safety, and advanced technology.
Here, we share everything multifamily property managers need to know about video intercom systems and how they can transform their operations and resident experience.
What is a Video Intercom System?
A video intercom system is a smart access solution that allows residents to visually confirm who is at the property entrance before granting access. Using integrated cameras, microphones, and speakers, these systems facilitate two-way communication, offering security and convenience. For property managers, video intercom systems contribute to centralized multifamily access control, making them a powerful component of modern multifamily access and security strategies.
Benefits of Video Intercom Systems for Multifamily Properties
Enhanced Security
A result of having multiple households within the same building is increased footfall. Video intercom systems play a pivotal role in multifamily security by restricting unauthorized access. By integrating with access management systems, these solutions enable property managers to track and control entry across the building. Advanced features such as people detection and live video feeds allow real-time monitoring, making properties safer for residents.
Improved Resident Convenience
Residents no longer need to rely on physical keys or fobs. Instead, they can use a smartphone app to verify visitors and unlock doors remotely. This seamless integration with smart access technology enhances their living experience and aligns with the digital lifestyles of modern renters, including Millennials and Gen Z.
Streamlined Property Management
With the ability to monitor and manage entry from a centralized system, property managers can significantly reduce administrative overheads. Temporary access codes can be issued remotely for maintenance or deliveries, while video logs provide an audit trail for added accountability.
How Video Intercoms Boost Operational Efficiency
Video intercom systems are part of the growing trend of the centralization of operations through smart property technology. These systems can integrate seamlessly with Property Management Systems (PMS), automating tasks such as granting access, tracking visitor logs, and even linking with self-guided apartment tour technology to accommodate prospective tenants, without the need for staff.
Key Features to Look for in a Video Intercom System
- High-resolution video and two-way audio real-time communication ensuring that residents can interact with visitors from anywhere.
- Mobile integration systems that allow residents and managers to control access via their smartphones are essential for property access management.
- Night vision and robust, weatherproofed designs that operate in extreme weather conditions—similar to PointCentral’s VDB750 smart video doorbell system that functions between -58°F and 122°F—are a must for consistent, reliable performance.
- Integration with other smart devices combining video intercoms with video analytics, smart locks, and security cameras creates a comprehensive property management ecosystem.
Future of Video Intercoms in Multifamily Properties
A video intercom system for apartment buildings is no longer optional in today’s competitive rental market. With their ability to enhance security, simplify access management, and improve resident satisfaction, video intercoms are a cornerstone of modern multifamily property management.
Want to find out more about making your multifamily property secure? Read Nate Wysk’s article in Residential Tech Today on AI Deterrence technology.
