Over the last year, many short term rental management businesses have made staff cutbacks despite the consistent growth of the vacation rental market. This will likely harm employee satisfaction – both within those companies and in the wider sector.
How can short term rental property managers put their employee’s minds at ease and increase their job satisfaction? Automated property management technology may hold the key!
4 ways that automated property management technology increases employee satisfaction
Meet employees’ expectations
Employees increasingly expect to work with property technology that simplifies their tasks without disrupting their normal workflow. Automated solutions, such as a reliable property management software (PMS), can assist with tedious or less enjoyable administrative tasks, ensuring nothing is overlooked.
Property management software can integrate with various smart technology solutions, including smart locks and access technology, that communicate with each other through IoT. The installation process for smart locks is made simple, with the most common short term rental locks already being compatible with keyless entry solutions. This proves to be cost-effective for property managers, and easy to implement for employees.
Reliable and efficient turnover process
Smart locks can be incredibly useful for employees, as they automate almost all of the check in and change over process.
Unique passcodes are sent to news guests for property access while property managers and employees are notified when guests enter and exit a building. Upon a guests’ final departure, cleaning teams are automatically notified and granted their own unique access code (these codes expire after a certain amount of time for security purposes).
Once the cleaning team is finished, property managers and teams are notified that their unit is ready and the process restarts – eliminating the need for manual communication.
No need for on site employees
Employees no longer have to remain on site permanently with the centralization of technology enabling employees to assess properties remotely. Centralization consolidates workflow management to one single location, allowing easy access to properties as needed.
Automated solutions such as smart water sensors and smart thermostats notify maintenance workers for preventative maintenance, reducing unnecessary call outs. This improves efficiency and employee satisfaction, with properties not being over serviced or under maintained.
Frequent system health checks, facilitated by automated technology, help identify and report anomalies and minimize errors. This approach can also lead to an improved work-life balance for employees. Being able to remotely check on automated systems alleviates the need of having to be onsite, allowing for added flexibility surrounding how, where, and when a person can perform job duties.
Relieves stress
Short term rental property management businesses are facing increasingly stringent regulations, requiring business owners to take proactive measures to ensure continued success.
One of the top concerns among communities is noise from guests. A proactive measure of managing guest noise levels is through smart noise monitors. These devices will automatically notify employees and property managers when a pre-specified decibel threshold is breached.
These notifications enable prompt intervention, preventing potential damage to the business. Furthermore, data is not stored and guests’ voices are not recorded mitigating any privacy concerns from the guest.
Want to find out how smart property technology can positively impact revenues? Read our latest article in VRMA Arrival.
